LESSON 06 / 06 · 8–10 MIN

Build one repeatable workflow

By Andrew Heldenmuth, founder and operator of Ascension AI.

What you will learn

Create a small routine you can test, review, and reuse.

The basics

A workflow is a repeatable sequence of steps. Start with a frequent task such as drafting replies to ordinary appointment requests. Write down the allowed input, the draft you need, the checks a person performs, and who approves the result.

Use this simple sequence: prepare safe information, generate a draft, review it, then decide whether to use it. Save the successful prompt and checklist together. Your first workflow can be entirely manual; connecting a chatbot to email or customer systems is a separate decision that needs a security and permissions review.

Measure the complete task. Include preparation, prompting, checking, and corrections. Compare that total with doing a similar task manually. A faster first draft is only useful if the finished result meets your standard.

Five minute exercise

1. Spend one minute starting a timer and choosing the fictional request below.
2. Spend two minutes producing a draft with the reusable prompt.
3. Spend two minutes checking facts, tone, and commitments. Record the total time and corrections needed. Save the reviewed draft without sending it.

Copy this prompt

Draft a customer reply for a fictional bicycle repair shop.

Customer request: “Can I bring my bicycle in this week? The gears are making a noise.”
Approved facts: We accept appointment requests by email. Availability has not been checked. Cost and completion time are confirmed only after inspection.

Write a friendly reply under 80 words that acknowledges the request and asks which day the customer prefers.
Do not diagnose the problem or promise availability, a price, or a completion date.
After the draft, list facts or decisions the owner must confirm before sending.
Produce a draft only.

Takeaway

Completion check